Delivery
Dispatched from Leicester. Standard tracked delivery is ₹395 and free over ₹15,000.
Delivery options and prices
| Option | Carrier | After dispatch | Price |
|---|---|---|---|
| Standard delivery Tracked. No signature required. |
Royal Mail Tracked 48 | 2–3 working days | ₹395 Free over ₹15,000 |
| Express delivery Tracked, aims to arrive the next working day. |
Royal Mail Tracked 24 | 1–2 working days | ₹695 |
| Named-day delivery Pick your date at checkout. One-hour arrival window by text. |
DPD Next Day | 1 working day | ₹995 |
| European Union | Tracked international | 4–8 working days | ₹1,495 |
| Rest of world | Tracked international | 6–12 working days | ₹2,495 |
How we work out the date you see
The delivery estimate on a product page is calculated, not written. It adds three things together:
- Handling time, which depends on the item. In-stock pieces are prepared in one working day. Made-to-order pieces take around 10 working days because they are woven after you order — 0 pieces are made to order at the moment.
- Any tailoring you add: fall and pico adds 2 working days, blouse stitching adds 7, a ready-to-wear conversion adds 5.
- The carrier's transit time for the option you choose.
Weekends and UK bank holidays are skipped. Orders placed before 2pm on a working day start counting that day; anything later starts the next working day.
Everything ships from Leicester. If your order contains several items with different handling times, we hold it and send it together on the latest date unless you ask us to split it — email us and we will, at no extra cost.
Named-day delivery
Pick your date at checkout and DPD will text you a one-hour arrival window on the morning. ₹995. You need to give us a mobile number for this one, because the window is delivered by text.
If you have a fixed event date, choose named-day and order with a couple of days in hand. Carrier estimates are estimates, and we would rather you had slack than a promise.
Shopping to a deadline
- Filter the collection to in stock to exclude made-to-order pieces.
- Check the estimate on the product page, then add any tailoring and watch the date move.
- Skip fall and pico if you are tight on time — any local tailor can do it in a day.
- If it is genuinely urgent, call us. We can sometimes prioritise, and we will tell you honestly if we cannot.
Outside the United Kingdom
Orders delivered outside the United Kingdom may attract import duty, local sales tax and a customs handling fee. These are set by the destination country, are not included in our prices, and are paid by the recipient on delivery.
Bank holidays we skip
England and Wales. Sample — a live site should read the gov.uk feed
2026-01-01 · 2026-04-03 · 2026-04-06 · 2026-05-04 · 2026-05-25 · 2026-08-31 · 2026-12-25 · 2026-12-28 · 2027-01-01 · 2027-03-26 · 2027-03-29 · 2027-05-03 · 2027-05-31 · 2027-08-30 · 2027-12-27 · 2027-12-28
If something goes wrong
- Tracking has not moved for three working days. Tell us and we will chase the carrier.
- Marked delivered but missing. Check with neighbours and any nominated safe place, then contact us within seven days.
- Damaged in transit. Photograph the parcel before you unpack it further and send us the photographs. Full refund or replacement, your choice.
- Wrong address. If it has not dispatched we can usually change it. Call rather than email — it is time-sensitive.